Shipping policy

SHIPPING OPTIONS
We use Royal Mail for all shipments, with shipping costs calculated at checkout. We currently offer standard or signed for delivery. 

As a guide (UK):

Standard 1st class shipping for 1 pair of socks = £3.50
Standard 1st class shipping for 2-3 pairs of socks = £4.50
Standard 1st class shipping for 4-5 pairs of socks = £6

We offer International Tracked shipping via Royal Mail at checkout. Duties, taxes and custom charges are not included in the total at checkout. We are not responsible for any duties, taxes or custom charges.

Once an item has been shipped, we are no longer responsible. We do not refund for packages lost in transit. We are unable to refund or replace stolen packages or any un-retrieved packages that have been confirmed as delivered. We will always provide a proof of postage.

PROCESSING TIMES
Please allow up to 5 working days for your order to be despatched, excluding weekends and public holidays. Generally, orders placed Monday - Friday will be processed and shipped within 1-2 working days. Orders placed Friday - Sunday will be processed on Monday and shipped within 1-2 working days. International order timeframes are available at checkout. 

Custom orders are processed within 4-8 weeks but a clearer timeframe can be given when discussing the order via email: hello@socksandsass.com

 
INTERNATIONAL SHIPPING 
We offer International Tracked shipping via Royal Mail with shipping costs totalled at checkout. Duties, taxes and custom charges are not included in the total at checkout. We are not responsible for any duties, taxes or custom charges.
  
Once an item has been shipped, we are no longer responsible. We do not refund for packages lost in transit. We are unable to refund or replace stolen packages or any un-retrieved packages that have been confirmed as delivered. We will always provide a proof of postage.